General Queries
Security and Privacy
Client Queries
Peripherals Queries
  • What is a Server/Bare Metal Server?
    • A server is a computer, a device or a program that is dedicated to managing network resources. A bare metal server is all about raw hardware. It is a single-tenant physical server that is completely dedicated to a single customer. It is best utilized when you have data-intensive workloads that prioritize performance and reliability.

  • What is a Thin Client?
    • Thin clients function as regular PCs, but lack hard drives and typically do not have extra I/O ports or other unnecessary features. Since they do not have hard drives, thin clients do not have any software installed on them. Instead, they run programs and access data from a server.

  • What if I need to use CD/DVD ROM?
    • CD/DVD ROM redirection is supported upon connectivity to vDesk.works environment, users will be able to access to portable drives just like they would on local physical machine.

  • What if I need to use a pen drive?
    • Pen drive redirection is supported upon connectivity to vDesk.works environment, users will be able to access to pen drives just like they would on local physical machine.

  • What if I need to use a printer?
    • Printer redirection is supported upon connectivity to vDesk.works environment, users will be able to access to printers just like they would on local physical machine.

  • Can I use an additional web-cam to make Skype calls?
    • Yes, you can configure an additional web-cam which has a compatible USB cable.

  • Does vDesk.works allow access to printers and local drives?
    • Yes, printers and local drives are available under remote sessions in vDesk.works upon connection.

Support Queries
Contact Us

Have a question? Give us a call 650-461-9170 | 469-908-0801 (Sales)
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