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Managing employees Hassle Free
A global provider of customer care outsourcing has a large employee base with a work from home program and agents across the globe who work in teams, using their personal devices. The company was facing many challenges like tracking remote employee performance and activities, cohesion within the team and coordination, communication between the teams.
Managing the employees had become a concern with the productivity of the company taking a hit. Employee tracking and remote support was a major issue.
vDesk.works equipped the company with robust and scalable managed virtual desktops and applications hosted on a centralized secured data center. It is compatible with all mobile devices, including Chrome book, laptops, tablets, iPads, Portable Pen drives, and Smartphones running on Android or iOS. vDesk.works Manager provides flexible control to network admin. It is easy to enforce security policies and settings for Users, Groups, and Applications from a centrally managed vDesk.works dashboard.
Give all your remote employees same standardized desktop with all the applications preloaded
Manage your remote employees easily using vDesk.worksâ€™ shadowing tool
vDesk.works keeps your organizations data secure in a centralized location
Customize application delivery, security and controls according to job role, group or tasks
Ensure users are meeting your compliance standards by deploying standardized published desktops
Quickly scale the environment up or down as your remote workforce increases or decreases
vDesk.works DaaS removes the need for dedicated in-house IT infrastructure and promotes Bring Your Own Device (BYOD)
Assign specific application access policies to client groups to define connection settings
vDesk.works DaaS Datacentres are certified for protection from DDoS Attacks
Manage your employees from a single console and control work environment
vDesk.works DaaS solution can help leverage the rising momentum of "BYOD - Bring your own device." vDesk.works allows remote employees to securely connect to company published applications and access privileged business data remotely anywhere, anytime and on any device. Remote employees can securely connect to a companyâ€™s published remote desktops that are preconfigured to address all of the organization's security requirements and compliance adherence. Once the vDesk.works Desktop client is installed on the user's personal computer, all the user activity takes place in a virtual environment hosted workspace in vDesk.worksâ€™ secured data center.
vDesk.works provides a secure remote network environment which caters to a different range of client policies for protected access to sensitive corporate data by enforcing policies based on a specific user, an Active Directory group, or even through end user's device.
vDesk.works Management Console provides you hassle-free transition from conventional way to greater agility and inherent scalability. vDesk.works DaaS enables mobility where employees are empowered to address customer needs immediately, collaborate with others while accessing centralized company data. This, in turn, provides a new strategic direction for improving value for the organization without any additional cost, thus ensuring tighter alignment with business needs. It can help the business focus on accessing a broader pool of talent and quickly onboard new agents with secure desktops accessible from any device.
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